General Conditions of Sale
Conditions of sale
By bidding and purchasing in our auctions, you agree to our terms & conditions.
Step 1: Account registration
Step 2: Auction registration (for each auction)
(Processing your registration can take several days, please register as soon as possible)
If you wish to bid during the live auction, please double-click or slide the button to confirm your bid.
The auction sale occurs by upward bidding in € / Euro currency.
A buyer's premium of 20% will be added on top of the hammer price.
Lots are assigned to the highest bidder.
In case of two even bids the lot will be assigned to the one who placed the bid first.
Every bidder is considered to buy for him or herself.
Orders will be sent after the invoice has been paid in full.
Ownership of the lots remains with the seller until payment has been done in full.
Please do not use the following function on the invoice: QUICK PAY / Paidlabs:
'Pay Invoice, Select Payment Method, No payment methods have been enabled for your account. Please contact Crown Currency to pay'
This feature is currently not in use. Please see the summary of the invoice for the payment instructions.
It is important to refresh the auction page regularly for the continuity of the bidding process.
This way you can avoid having to log in again during the bidding process.
Bid increments:
From - To = Increment
€0 - €50 = €2
€50 - €100 = €5
€100 - €250 = €10
€250 - €500 = €25
€500 - €1000 = €50
€1000 - €2500 = €100
€2500 - €5000 = €250
€5000 - €10000 = €500
€10000 - And Up = €1000
A live bid button will appear on the page once the auction goes live.
Minimum starting bid is €1 or €2.
Shipping costs:
The Netherlands €25 FedEx/UPS.
Worldwide shipping €39 for EMS/FedEx/PostNL* and UPS for €78.
Update: Shipping Costs Adjustment (Effective May 21, 2026) Dear valued clients, due to the current global situation and the rapid increase in shipping expenses, we find it necessary to implement a (temporary) adjustment to our shipping rates, effective immediately. As of May 21, 2026, the updated shipping and handling costs are as follows: Shipping and handling costs within the Netherlands €25. Shipping and handling costs for worldwide shipping or personal delivery at shows outside the Netherlands €39.
*EMS/PostNL is only used in very exceptional cases and only if this has been determined by the auctioneer.
Unfortunately, requests for shipment with EMS/PostNL cannot be processed.
An adjusted shipping fee might/will be charged for sending larger orders, sheets, bricks, books, plates, albums, coins, collections and all other lots with a heavier and/or different size.
At the moment, we do not offer alternative or cheaper shipping options.
Shipping, Handling & Collection Policy: Effective September 1, 2025, each auction invoice is invoiced and settled separately. Shipping and handling charges apply to each individual auction invoice and shipment. Return shipping or delivery costs will also apply to reserved or unsold lots that need to be returned or delivered. There are no shipping or delivery charges for orders or unsold lots collected directly from our office in the Netherlands or delivered to shows held in the Netherlands. Although invoices and shipping costs are handled separately, Crown Currency Auctions reserves the right to combine shipments where practical. This is because larger combined shipments can incur higher shipping costs than individual shipments, and Crown Currency Auctions already absorbs shipping costs that exceed the amounts charged to clients. At a specific client’s request, we can accommodate holding multiple orders at our office for later shipment or collection. Please note, however, that in case of shipping, shipping and handling charges apply to each individual order or shipment. For example, two separate orders will incur two separate shipping and handling charges; three orders will incur three charges, and so on. Orders that have been held at our office for an extended period can no longer be kept indefinitely. Older orders that were being held for collection and now need to be shipped must be included with the next available shipment. If an order originally held for collection is subsequently requested to be shipped, the applicable shipping and handling charges for each individual order must be paid in full before shipment. International Show Delivery: Shipping and handling charges also apply to deliveries to shows outside the Netherlands, as each auction invoice is settled and shipped separately. If you would like an order delivered to an international show, please contact us in advance to confirm whether delivery to that particular show is possible. For international show deliveries, your order will be shipped in advance to our designated shipping location at or near the show. We will then personally collect the shipment and make it available to you at the show. Important: Crown Currency Auctions does not hand-carry auction material to international shows. All auction orders requested for international show delivery is shipped in advance to our designated shipping location at or near the show. Our team will then collect the shipment and bring the material to the show, where it will be made available for you to collect. Shipping and handling charges apply to all international shipments and show deliveries. This procedure allows us to maintain proper control and tracking of all auction material while ensuring that your orders are safely available for collection at the requested show. The decision regarding shipment consolidation rests solely with Crown Currency Auctions, and this decision must be respected by the client.
If an agreement has been made in advance regarding reserve prices for one or more lots, we kindly request that you reconfirm this with us to ensure everything is processed correctly. This is only possible if these arrangements have been documented in writing in advance and approved by Crown Currency. If reserve prices have been agreed upon, it is the consignor’s responsibility to verify and reconfirm these with us at least three days before the live auction begins. This allows us to double-check the information on our end and ensure everything is properly administered. Reconfirmation may also be provided after you have received the consignor overview list from us, which includes your assigned lot numbers for the upcoming auction. After the auction has concluded, no changes can be made, and we cannot be held liable in this regard.
Should any customs fees be incurred for received consignments, they will be charged to the consignor and deducted at the time of payout.
We can offer you the following payment options:
1) Bank transfer via wise.com or a comparable payment system (It is important that the amount comes to us net with this option, without extra costs for our account) For wise payment, Our wise tag is @crowncurrency
2) World bank transfer with option (SHA + €30) / (OUR + €0) / (BEN not accepted)
3) Payment via PayPal Friends & Family Option: Please ensure that the payment is sent using the Friends & Family option on PayPal. It is essential that we receive the full amount net in Euro (EUR), without any deductions or fees on our side. If you are unsure how to use this option, kindly verify before sending the payment. Please note that if the payment is sent via the Goods & Services option (standard method), we will have to refund the payment, as it incurs a 7% processing fee.
4) Regular PayPal Good and Services option +7% (For this option, make sure the address in paypal is the correct one. We can only ship to this address)
5) Credit card payment +4,5%
6) Cash payments at the office or during shows may be made by you directly or by someone you authorize. Please note that this option must be discussed and approved in advance by Oleg Banachek before any purchase or order is placed.
7) If none of the above options are available, you may arrange for a family member or friend to make the payment on your behalf. This arrangement must be organized by you before the start of the auction and confirmed with the designated person who will handle the payment.
Orders that are paid through option 4 and 5, can only be shipped through FedEx/UPS.
Download our Crown Currency Auctions app now in the Android Google Play App Store and in the IOS Apple App Store.
Crown Currency may require a deposit to accept an registration.
Clients are permitted to maintain only one account. Creating multiple accounts is not allowed. If you experience any issues with your account, please contact us so we can assist in resolving the matter.
Import Regulations: Before registering or placing any bids, bidders are responsible for familiarizing themselves with the applicable import regulations of their country, including any restrictions or prohibitions on importing specific items. Crown Currency Auctions accepts no responsibility for items that cannot be legally imported into the bidder’s country.
We do not accept returns or cancellations. Bids cannot be withdrawn during either the pre-bidding period or the live auction. All bids are final and cannot be withdrawn. All lots are sold “as seen in the images.”
If the payment is returned for any reason, for example: chargeback on a credit card or insufficient balance, we will charge the buyer additional chargeback fees.
If the order is returned for any reason, without a jointly considered return, we will charge the buyer for the return costs plus the costs for a new shipment.
Returned Shipments, Return Shipping Costs and Liability: In the event that an order or shipment is returned, refused, rejected, or otherwise sent back to Crown Currency Auctions for any reason, whether during shipment, upon delivery, after receipt, or at any other stage, the buyer shall be fully responsible for all associated costs and risks. These costs include, but are not limited to, return shipping fees, additional shipping and handling charges, customs duties, taxes, storage fees, and any other expenses incurred as a result of the return. Please note that return shipments are not eligible for the discounted shipping rates offered for our regular outgoing shipments. Return shipping costs may therefore be significantly higher and, in some cases, very expensive, depending on the destination, shipping method, carrier, and circumstances of the return. All costs and expenses associated with returning a shipment shall be borne entirely by the buyer and may be charged to the buyer's account.
Insurance and Liability for Return Shipments: Please be aware that insurance coverage may not be available for return shipments. The buyer acknowledges and accepts that any return shipment is arranged at the buyer's own risk and responsibility. Crown Currency Auctions cannot guarantee insurance coverage for returned items and shall not be held responsible for any loss, theft, damage, delay, seizure, or other incident occurring during the return process or transit. The buyer shall bear full responsibility for the returned items and all risks associated with their return, including any loss or damage occurring while the shipment is in transit, regardless of the cause or circumstances. By requesting, initiating, or proceeding with a return shipment, the buyer accepts these risks and agrees that Crown Currency Auctions shall not be liable for any resulting loss, damage, or associated costs. Crown Currency Auctions shall not be responsible for any costs arising from a returned or refused shipment, regardless of the reason for the return. All return-related expenses and risks shall remain the buyer's responsibility.
We are not responsible for any additional customs or import fees charged to the buyer.
If a buyer has specific wishes regarding the shipment of the goods, insurance of the shipment will also be in accordance with the buyer's shipping instructions.
The delivery of shipments is the buyer’s responsibility if any address modifications or changes are made while the shipment is in transit. We are not liable for any issues arising from buyer-initiated changes to shipment instructions. Once a package has been shipped, it becomes the buyer’s responsibility to monitor the tracking updates provided by email or to contact us if further information is needed. The buyer is also responsible for ensuring that someone is available to receive the package upon first delivery. Buyers must ensure that the correct shipping address is provided to us and reflected accurately on the invoice.
If the custom shipping requests result in shipping delays, shipping issues, seizure, lost or theft of the goods during transit, the goods will be insured according to the customer's requests for this or previous specific shipment request.
If the buyer has previously sent us specific shipping instructions, we might continue to use these until they have been adjusted by the customer. Shipping instructions have to be sent to info@crowncurrency.com only! Please do not sent shipping instructions to our facebook/whatsapp or other emails.
Crown Currency Auctions will use the address provided on the invoice for shipping. While we may attempt to accommodate a buyer’s request to update the address, the responsibility for providing accurate and up-to-date shipping details rests entirely with the buyer. Even if we agree to make adjustments, it remains the buyer’s responsibility to ensure that the correct address is supplied during the auction registration.
The order is fully insured when shipped with the full purchase invoice value.
In the case of a jointly considered return, the order has to be returned to us first in the same condition as it was sent.
Any refunds will be made within 20 business days after the order has been returned to us and only when a jointly considered return has been agreed.
Graded banknotes/coins may contain signs of use such as minor damage or scratches on the holders. This is not a reason to change or cancel the order.
Consignors who bid on their own lots in the auction will be charged the buyer's premium on top of the hammer price.
Unsold lots are going into the aftersale for 4 weeks and will be released to consignors 4 weeks after the auction ends.
Bids submitted through third parties will be manually entered into www.crowncurrencyauctions.com
Bids submitted through third parties, that do not match our auction bidding steps will be automatically rounded up to the next bidding step.
For example: Your bid of €525 euro will automatically become €550 euro. Your bid of €501 euro will automatically become €550 euro. This only applies to bids submitted through third parties.
If a reserved lot does not sell during the first auction attempt, it will automatically be reoffered in the next auction with a reserve price reduced by approximately 50%, in accordance with our bidding increments. Reserve price of €200 will automatically be reduced to €100. Reserve price of €275 will automatically be reduced to €130. Reserve price of €250 will automatically be reduced to €120. All reserve prices are automatically rounded down to the nearest valid amount according to our bidding increment structure.
A limited number of auction lots may be subject to a reserve price. A reserve price may be added or become visible during prebidding. If the reserve price has not been met during prebidding, it will be disclosed during the live auction. If you wish to know whether a lot has a reserve price, please wait until the first day of the live auction before placing your bid. After the auction ends, the reserve price will only be visible on a computer, laptop, or tablet. Not visible on a phone or in the app store application.
In case the consignor wants to use reserve prices, the consignor will be charged a % premium if the reserve price is not achieved.
All grading listings such as TOP POP and only X in higher grades descriptions were made before the auction started. In the meantime, as the grading companies continues to grade, things may have changed.
Your e-mail address will be added to our customer database and you will receive messages from us on a regular basis. If you do not want this, you can easily unsubscribe at the bottom of the email.
Once consignments have been received by Crown Currency, they are considered final and cannot be returned. Your consignments will be processed and included in our auctions as soon as possible. We do not guarantee specific processing or auction deadlines, but we will make every effort to handle your consignments promptly. In exceptional circumstances, Crown Currency may agree to the return of consignments at its sole discretion. Any such return is subject to full compensation for all work and expenses already incurred, including applicable future buyer’s premiums, consignor’s fees, processing, photography and scanning, cataloguing, promotion and other related services. All outstanding costs must be settled in full before the consignments can be returned. Agreed reserve prices cannot be increased, in any.
When multiple invoices are outstanding at the same time, all invoices must be paid and settled before we proceed with shipping any orders, unless otherwise agreed in advance.
Crown Currency may decide to combine individual banknotes, coins, or groups of lots into a single auction lot if they are unusual graded, uncertified, or differ from standard PMG, NGC, or PCGS certification.
Consignment payments are sent in EUR unless otherwise stated or requested. If customers want to receive payments in a currency other than the country where the currency is located, we cannot accept any liability if this goes wrong for whatever reason.
Cash payout requests for consignments must be submitted at least four weeks in advance of the requested payment date. While we will make every effort to process cash payment requests, we cannot guarantee availability in all cases. We kindly ask for your understanding.
Crown Currency Auctions provides bidders with several payment options. In the event that one of these methods becomes unavailable for any reason, it remains the bidder’s responsibility to ensure that payment is successfully completed. Please note that, on occasion, certain payment methods may become temporarily unavailable, even if they were previously offered.
Payment arrangements must be agreed upon in advance. For this service, costs are arranged of 1% costs per week on the entire amount on the invoice. Date starts on the day the invoice is sent. Please note: A late payment fee of 1% per week will be charged on the entire invoice amount, regardless of any partial payments already made. The weekly late payment fee will continue to accrue until the invoice has been paid in full.
If the auction invoice or grading costs invoie are sent on January 1 and payment has not yet been received on January 7, 1% costs will be charged on January 8.
As long as there is an outstanding balance on your account, we are unfortunately unable to allow bidders to participate in our auctions or place bids.
Auction Invoices or grading costs that are not paid on time and for which no payment arrangement has been agreed, are charged with 1% costs per week with a minimum of 10 euros per invoice reminder on the entire amount on the invoice. Please note: If an invoice remains unpaid for more than one month, Crown Currency reserves the right to cancel the auction order and/or invoice. Any deposits or funds held on account will be forfeited and used to cover the damages incurred. The items will then be re-auctioned, and all applicable consignor's fees, auction fees, and related costs will be charged. If the proceeds from the new auction do not cover the full outstanding amount and associated costs, the remaining balance will be invoiced to the non-paying bidder, who will be held fully responsible for all resulting damages, losses, and expenses.
The address provided during auction registration will be used for shipping. We cannot be held responsible if the buyer changes their address and fails to update it in our system on time. Similarly, if a change was submitted but we were unable to process it in time, we cannot accept responsibility. It is the buyer’s responsibility to ensure that the correct address is recorded in our auction system
To restore blocked accounts resulting from unpaid bids, the cost is equal to the unpaid buyer’s premium, with a minimum fee of €100.
For both graded and ungraded banknotes, Crown Currency Auctions is not responsible for any errors, omissions, or discrepancies relating to varieties, attributions, or other information stated on third-party grading company holders or labels. All lots are sold as shown in the images provided. The images form an integral part of the lot description, and bidders are responsible for carefully reviewing them before placing a bid. We do not individually describe or disclose condition issues such as pinholes, tears, repairs, stains, writing, stamps, discoloration, folds, trimming, rust, foxing, damage, or any other defects, whether visible or not. The visual condition of each item should be determined solely from the images provided. If you have any questions regarding the condition, quality, or any other aspect of a lot, you must contact us at least 72 hours before the auction begins. No claims or disputes regarding condition or undisclosed defects will be accepted after the lot has been sold.
Invoices are usually sent within 5 business days.
Orders will be shipped within 20 business days after the payment has been received. We cannot ship to PO Boxes.
All disputes before, during or after the auction are decided by a present supervisor. All parties are subject to his/her pronouncement.
Crown Currency has the last word before, during and after the auction and can make any changes at any time.
Information for Sellers:
We offer you a personal service and can usually schedule and auction your items within a short period of time.
If desired, we can grade your items at PMG/PCGS for your collection or for sale through our auction.
We advertise worldwide and have a large customer base of potential buyers around the world.
General information and our service:
We auction your numismatics
Appraisals
PMG/NGC/PCGS grading
We also buy individual items and collections privately
Our office address details:
Crown Currency
Polarisavenue 1 (Building Transpolis)
2132 JH Hoofddorp
The Netherlands
info@crowncurrency.com
Phone: +31651138367
KvK/CofC: 73938424
Appointment only.
For lot viewings, please contact us for an appointment.
Auctions: www.crowncurrencyauctions.com
Facebook: https://www.facebook.com/crowncurrency
Instagram: https://www.instagram.com/crowncurrencyauctions/
Youtube: https://www.youtube.com/@CrownCurrencyAuctions
Subscribe to us here: http://eepurl.com/b64htn
We are continuously accepting consignments for our upcoming auctions!
Call or email us for an appointment or for more information: +31641815854 or info@crowncurrency.com
You can also easily send your consignment to our office and we also offer the option of collecting larger collections from you personally worldwide.
Crown Currency is your PMG/NGC & PCGS address for Paper Money and Coin Grading.
Please contact us if you would like to have your banknotes and coins graded.
Please note that items submitted for grading and returned ungraded may still incur charges from the grading company. In such cases, these costs will be passed on to the client.
If you like our auctions, please share them on your social media and elsewhere to help us promote them! Thank you!